Refund & Return Policy
- Item is returned within 30 days of purchase.
- Item is in new (re-sellable) condition, including original packaging and product documentation.
All products returned after 30 days will be subject to a 15% restocking charge and credit will be in form of in-store credit. Purchases over 180 days old are not eligible for return. Freight for original shipment will not be credited unless Mid-South Ag made a shipping error. Special order items that are cancelled or returned will be subject to manufacturer restock charges and may not be accepted, if the item is considered “non-returnable” or discontinued by the manufacturer. Returns on electrical parts/electronics are not accepted.
Defective items and warranties will be handled according to manufacturer warranties. Please understand that Mid-South Ag is not a manufacturer, and therefore does not warranty parts – however, we do work with our manufacturers to see that all claims are made in a fair and timely manner. The ultimate warranty decision though, is made by the manufacturer, not by Mid-South Ag. No one shall make any warranty, either implied or expressed, as to the performance, efficiency or other capability that has not been stated in the manufacturer’s guarantee. The manufacturer’s policy will determine any replacement of defective materials or workmanship, installation, use or other causes beyond the replacement of defective parts.